FAQs

BINNS BINS - Frequently Asked Questions

We proudly deliver skip bins to every suburb on the Central Coast. We also service other areas such as Lower Mangrove, Glenworth Valley, Spencer and  Berowra, but small, additional delivery fees may apply for suburbs located outside Gosford and Wyong Shire Councils.

Some companies out there will actually weigh the waste you place in their skip and charge you for it… Not us! Binns Bins offer flat fees for the majority of our skip categories, so you know exactly what you’re paying straight up. All we ask is that your waste is equal or less than the rim of the bin in accordance with NSW Road Safety Regulations.

We like to keep things simple. The rate you are quoted when booking is your total price for hire, delivery, pick up and tipping. That’s it. The only time you’ll be charged additional fees is by extending your hire, overfilling the skip, or having items in the skip that are not permitted (a detailed description of this can be found on your invoice – ensure you read it before filling your bin). If you book a skip for “Special Waste” such as soil/fill, synthetic grass, palm tree trunks or asbestos, extra tipping fees will apply in addition to your skip hiring fee. If you’re a little unsure, simply contacting our office will clear everything up.

Our standard skip bin hire period is 14 days. If you need your skip longer than this, please tell us at the time of your booking, or call us before the scheduled pick up. We need a little notice to arrange an extension and weekly rental charges may apply.

Soil or fill, liquids or food waste of any kind, palm tree trunks, tree stumps greater than 30cm in diameter, and obviously no asbestos or any other dangerous/hazardous materials. This is also listed in detail on your invoice or receipt for clarity.

Just like at the tip; gas bottles, tyres and mattresses are not included under “General Waste” and will incur a fee of $15 per item. You also must pre-book these items with our office when ordering your skip so we’re aware.

Palm tree trunks, synthetic grass and asbestos are permitted – but only by prior arrangement and with additional costs. These materials require special regulations and packing procedures that our staff need to be prepared for in advance.

To ensure the safety of everyone on our roads, we comply with the NSW Road Safety Rules. These rules stipulate that the contents of a skip must be below or level with the rim. If it looks like you’ve ordered a skip too small for your needs –call us and we can discuss your swapping options. Importantly – overfilled skips will not be collected and additional fees may apply.

If your waste sits above the rim of the bin our driver will simply not collect your bin. We do everything we can to make our customers aware this is not accepted, so it’s unfortunate if you find yourself in this situation! You will be asked to remove any excess waste and additional fees and charges will apply.

Of course. Once your details have been confirmed and payment is processed, our drivers will deliver and collect your skip(s) following your instructions. This ensures you do not need to be at the site during delivery or pickup ( unless your property is behind locked gates…)..

If you want your skip placed in a particular spot simply provide the details when booking. Your instructions will be attached to the delivery job for our dispatched driver to follow.

We have a range of differently sized trucks! If you have a particularly narrow or steep drive or entrance to your property just let our staff know when booking. We will make sure we send the best truck for your job.

Binns Bins will accept either cash on delivery, or credit card payments over the phone.

Central Coast Council – xxxxx https://www.centralcoast.nsw.gov.au/permits-and-certification/road-occupancy 

Different Wyong Shire Council – Yes,  skips are able to be placed on the side of the road providing they are not obstructing traffic. Wyong Council does not require a permit for a skip to be placed on the road reserve for a short period of time (i.e. several days) so long as it has clear reflectors on it

Gosford City Council-Yes, skips are able to be placed on the side of the road providing they are not obstructing traffic. Gosford City Council does require a permit (road occupancy licence), usually, this application is required to be submitted one week in advance. We have these forms readily available to email through to you to speed up the process please let us know upon booking should you require this application.

Yes, Binns Bins always endeavour to do same day deliveries whenever possible. However, we are at the mercy of time and availability so in some circumstances this is not always possible. Call early to guarantee same day delivery!

Yes, Binns Bins  deliver on Saturdays, but we only operate 7am to 12pm (midday).

No. We need a little downtime, so our offices are closed on Sundays & Public holidays.

Like most businesses, we require 24-hours notice to cancel an order. If you cancel your booking less than one day before it’s due, 50% of the order total will be charged.

We suggest having the skip onsite for a minimal time period. Avoid letting it sit there to attract fly tippers! Try tying a tarp over your skip at night is a good strategy too.

Do you have an unanswered question? Don’t hesitate to contact our friendly office staff. CALL 02 4368 2288 or EMAIL info@rcbins.com.au